THINKTOFINISH / TAILORFIT LEARNING
Online Communication
Communicate clearly through the digital channels your organisation uses.
Who it is for
Teams that meet, present or engage with people online
Intended outcome
Choose the right digital channel, write messages people can understand and present credibly on video.
Possible learning modules
Match the channel to the task
Distinguish chat, email, public posts and video meetings, then decide what the audience needs to know or do next.
Write clear online work messages
Lead with the main point, use short headings and paragraphs, and specify timing, ownership and next steps.
Tell a story in posts and announcements
Choose an angle relevant to the audience, write an accurate heading, use helpful visuals and include an appropriate next action.
Communicate on camera
Set up sound, lighting, camera and background; open with a purpose, speak in clear segments and use readable slides.
Manage online interaction
Answer questions and comments in the organisation’s voice, distinguish quick answers from issues needing verification and escalate sensitive matters.
Check accuracy and accessibility
Verify names, numbers, links and facts before publishing; use clear language and add captions or image descriptions where appropriate.
Example workshop
Rewrite a real announcement or post, then explain the same message in a two minute on camera presentation.
We select modules and practice cases for your learners and situation. Duration and group size are agreed after discussing your needs.
Facilitator and scope
Norraphont “Ajarn Tae” Thammawisedsee facilitates speaking and learning experiences. His published work includes public communication and service improvement.
Read his profile and teaching examples →
Duration, group size, activities and fees are confirmed in a ThinkToFinish proposal after we discuss your needs.
Start with your team’s challenge
Tell us about the situation and learners so we can shape the topic around real work.
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