THINKTOFINISH / TAILORFIT LEARNING
Professional Presence and Communication
Build a confident, credible presence and communicate in a way that fits your role.
Who it is for
People who meet customers, coordinate work or represent their organisation
Intended outcome
Introduce yourself, hold work conversations and present yourself appropriately, with words, voice and body language working together.
Possible learning modules
Understand your professional presence
Consider your role and others’ expectations when meeting clients, speaking with executives or working with colleagues.
Make a clear first impression
Practise greeting people, introducing yourself and stating your role and purpose briefly.
Adapt your presence to the situation
Consider appropriate dress and grooming, posture, expression, eye contact, distance and voice without prescribing one appearance for everyone.
Listen and respond professionally
Listen for needs, ask clarifying questions, avoid interruptions, confirm understanding and choose words for the audience.
Discuss disagreement or criticism
Listen before defending a position, explain reasons respectfully and stay clear without damaging the relationship.
Develop an authentic style
Identify strengths and areas to improve, then adapt your communication without imitating someone else’s personality.
Example workshop
Record a one minute introduction and role play a conversation with a client or executive, then receive feedback on words, voice and body language.
We select modules and practice cases for your learners and situation. Duration and group size are agreed after discussing your needs.
Facilitator and scope
Norraphont “Ajarn Tae” Thammawisedsee facilitates speaking and learning experiences. His published work includes public communication and service improvement.
Read his profile and teaching examples →
Duration, group size, activities and fees are confirmed in a ThinkToFinish proposal after we discuss your needs.
Start with your team’s challenge
Tell us about the situation and learners so we can shape the topic around real work.
Discuss this topic ↗